Yes, please search "Gift Card" on our website or click here. Propper guarantees your satisfaction with every product we sell. You can call Boston Proper at (800) 243-4300 toll free number, write an email, fill out a contact form on their website www.bostonproper.com, or write a letter to Boston Proper, LLC, 1155 Broken Sound Parkway Northwest, Suite A-D, Boca Raton, Florida, 33487, USA. 5,216 talking about this. I will never purchase from Boston Proper again. Over a year ago I sent back about $88.00 worth of clothing using the label they provide. FEDEX delivers expedited shipments Monday through Friday. Furthermore, Boston Proper offers a cash back guarantee on your order, and in case you are dissatisfied with the product or it does not fit, you can return the product for an exchange or refund. All backordered items will ship Standard Delivery. Safe shipping and easy returns. Someone will get back to you at our earliest convenience. You have a lot of flexibility in working styles and process. You may also "unsubscribe" from our email by using the link provided at the bottom of each email. To place your order by phone, please call our Customer Service team at 1-800-243-4300. APO/FPO/DPO/P.O.Boxes may only ship Standard. Boston Proper … Additional delivery time may be required for areas that our designated shipping carriers cannot reach. You will be able to make any revisions at this time or enter in a different "Ship To" address. Shipping Options(Business Days: Monday-Friday), 2 Business Days, orders for in-stock items placed by 2pm EST, Next Business Day, orders for in-stock items placed by 2pm EST. Open . Returns cost $4.95. If we are expecting to re-stock the item we will show an "expected shipping date" while you are shopping and you may choose to backorder your selection. If you would like a different item altogether, please place a new order. A Proper Stylist would be happy to assist you. Payment Method:Visa (0636) Order Status. DEC 20, 2019. Boston Proper now enforces a 60-day return policy. Characterized by Moraskie as a provocative brand that seeks to "step up to the line without crossing it," Boston Proper "had gotten a little too basic - at least for us, anyway. Please confirm the email address with which you registered. If an item sells out, it will automatically be removed from your shopping bag. Merchandise prices ending in $.98 indicate final sale. As you browse the site and select an item to add to your bag, we will advise you of the item's current availability. If the price of an item you purchased is marked down within 15 days of original purchase date, a one-time price adjustment may be made by contacting our Customer Service team. For immediate assistance, please use these helpful online links: Please also feel free to email us at customerservice@bostonproper.com. Orders shipping to Hawaii, Alaska or Puerto Rico must ship via 2 Day Delivery. 4818 River City Dr, Ste 105 , 32246 Jacksonville FL . Order Total:$76.41. Items returned to us that are outside our return policy, may also result in a return shipping fee. You have 30 days to return items in order to be eligible for a refund. Returned or exchanged merchandise must be in original and saleable condition and must be unworn, unwashed and unaltered. Sign in to find your order, or look it up with your order number and billing zip code. Excludes all Clearance items marked as a Final Sale. They simply enable us to keep track of your order as you shop our site. Boston Proper revamps its 27-year-old direct mail strategy. If you placed a phone order and did not receive an email, please call our Customer Service Team at 1-800-243-4300. Additionally, we update our sizing information regularly, so you may see a "Proper Note" in a product description advising you to size up or down for a better fit. Yes, if you want to swap your items from this store for a similar product, you can do so at no extra cost. Every seam that connected the lining to the fabric was wrinkled... nothing laid flat despite steaming. For example, bostonproper.com uses cookies in order to save your shopping bag information so that you can browse from page to page without losing that information. We will gladly accept your return and provide an exchange or refund in accordance with our Return Policy. An online fashion boutique for fearlessly feminine women who Wear It Like No One Else®. Unfortunately, ground and overnight shipping is not available to these destinations. If the customers are not happy with the apparels they allow their customers to return items for a refund or exchange within 60 days of the original purchase. Two-Day Delivery (2 business days) is available for orders placed by 2pm (EST) Monday-Friday for an additional $8.95. An online fashion boutique for fearlessly feminine women who Wear It Like No One Else®. Sales events with Boston Proper. Currently, we ship within the continental USA only. The Florida-based company has been mailing out catalogs since since 1992 … It’s simple! If you are not completely satisfied with your purchase, please return it to us within 60 days for a prompt and courteous exchange or refund. It may take up to 10 days to process your "do not email" request. Gift packaging will include the following: At checkout, under "Gift Options" on the "Shipping" tab, click "Yes" to add gift packaging. Please allow 14 days to process your return. Follow the prompts and let FitFinder do the rest!How does work?FitFinder uses the information that you, as well as millions of other customers, provide and compares it with size charts from more than 17,000 brands across the globe to predict sizing recommendations. Next-Day Delivery (next business day) is available for orders placed by 2pm (EST) Monday-Friday for an additional $14.95. Options for mailing your return or exchange are as follows: Please note that we do not process returns as our corporate office or sales center. I recently returned the boyfriend style blazer that I had purchased...had to wonder how it passed any inspection! Unfortunately, we do not have information to release regarding specific criteria they must meet. NEXT-DAY DELIVERY will arrive the next business day for in-stock items when placed by 2PM EST and is not available for international orders, P.O. If you received your order and an item is missing (that is not on backorder) please call our Customer Service team at 1-800-243-4300 for further assistance. Account & Lists Account Returns & Orders. Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. We are working hard to get your packages out as soon as possible. Please allow 14 days to process your return. Exchanges (for like items) are free. You may return the item Visit the "My Account" link at the top of any page to sign in. Boston Proper review with 1 Comment: Don't use the label they give you to ship returns back through USPS! I tried to explain that we are in unprecedented times and I have been email customer service sense 6/1/2020 and calling with not connection. Boston Proper has no control of the grace period for releasing authorized funds, particularly debit card funds. Contact us via Live Chat or call our Customer Service team at 1-800-243-4300 for further assistance. Due to the limited availability and unique nature of our merchandise, we do not recommend holding items in your bag for over a week. Consumers complaining about Boston Proper most frequently mention customer service, final sale and return policy problems. Shipping fees are non-refundable. Please Note: We have been notified by our shipping carriers that express packages may experience delays and possibly not reach the customer in the timeframe stated at checkout. According to women’s clothing company Boston Proper, print isn’t dead. For online orders, just click on the link in your confirmation email. Boston Proper designs for the fearless, chic and feminine women who get the most out of life. We were unable to obtain a proper credit approval for your purchase. If this doesn't help, click "Email Me My Password" and your password will be sent to you via email within 24 hours. If the price of an item you’ve purchased was not purchased as Final Sale and is marked down within 10 days of the original purchase date, a one-time price adjustment can be requested by contacting our Customer Service team. Use caution when purchasing from Boston proper , there customers service people are very scripted. How GetHuman-paezcr attempted to contact BostonProper.com. Please allow 14 days to process your return. We offer easy online returns and exchanges within 45 days of purchase. Typically, orders for in-stock merchandise placed Monday-Friday by 2PM EST will ship out on the same business day, pending there are no unexpected delays. Guaranteed authentic at incredible prices! Paperback. Gift cards, e-gift cards and gift boxes are not eligible for return or exchange. Please note; just because you receive email does not mean that you have created an online account. We do require an email address when you choose to place an order so that we may send you transactional confirmations regarding your order. They used to be about the customer now they provide the worst customer experience! If you are not completely satisfied with your purchase, you are welcome to return any item, excluding Final Sale Clearance items, within 45 days of receipt for a prompt and courteous exchange or refund. To redeem an advertised promotion, please enter the code in the "Promo Code" field at checkout or mention the code to the customer service representative.Back to top. Current Employee - Returns ... Boston Proper was a great company to work for. In-stock items usually ship within 24-48 hours. If you would like a different item altogether, visit us online to place a new order. Company profile page for Boston Proper LLC including stock price, company news, press releases, executives, board members, and contact information Was equipped with the following information. I returned it for credit because the size was too big. Give us a call and we'll be happy to help! That is why my return is beyond the 30 window. We use only verified phone numbers in an effort to further ensure your order's security. Boston Proper does not require you to be registered or to sign in to make a purchase on our web site. It is not necessary to provide an email address to browse on bostonproper.com. Returns or exchanges (for like item) are FREE! To use FitFinder, click on Find My Size located above Add to Bag on any product page. The "charges" that are appearing on your card account are pre-authorization holds. The card will then be charged when the order is shipped. Returns shipped to our corporate office or sales center may result in a shipping fee or items may be returned to you at your expense. While we do not offer gift wrap, we will gift box your order in a premium branded gift box. If you would like a different item altogether, please place a new order. We select models using agencies in New York & Miami. If you do not have your receipt but we are able to verify your purchase through your account information or credit card, you will be refunded in the original tender. Any remaining shipments required to fulfill your order will not result in any additional shipping & handling charges. Follow the prompts and click "Save" and "Return to Checkout" when finished. Backordered items added to your shopping bag will ship as soon as they are available. If you are a registered user and have signed in, yes. Merchandise deemed defective by Boston Proper (after reviewing with the customer) may also be returned within 45 days. Make any necessary changes and click "save". Merchandise purchased through our catalog or website may be returned via mail. They are not charges; however, your card company may be temporarily holding those funds. Paperback. For additional information about Returns and Exchanges, please visit our Returns & Exchanges page or contact our Customer Service Team. The paperwork and website clearly define it has to be returned If you have any questions, please contact customer service: Email | customerservice@bostonproper.comCall | 1-800-243-4300, Boston Proper is a registered trademark of Boston Proper, LLC © 2021 All Rights Reserved.Terms & Conditions | Privacy Policy, Drop your package off at your local Post Office, Drop package off at a collection box (FedEx or USPS), Place package in your mailbox for USPS to pick up. Reported back to GetHuman as fixed. A copy of the packing slip or invoice must accompany all merchandise returned to Boston Scientific; The Returned Goods Authorization (RGA) number must be clearly marked on the shipping container. As of 3/29/18, due to new Canadian regulations, we are unable to ship to Canada at this time. 9.3 mi . Common problems addressed by the customer care unit that answers calls to 800-637-0152 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Please Note: We have been notified by our shipping carriers that express packages may experience delays and possibly not reach the customer in the timeframe stated at checkout. Boxes. What is Boston Proper's Return/Exchange Policy? Cookies also enable us to monitor and maintain information about your use of our site. Please find the current status of your order below. Regular shipping fees apply. Merchandise returned without an RGA number will not be accepted or considered returned for purposes of the warranty. Boston Proper offers a convenient return policy. We apologize that you are having difficulties. Please note this does not reserve your merchandise. Merchandise deemed defective by Boston Proper may also be returned within 45 days. “If you want to do something right,” Tiernan said, “seek out the people who have done it before.” Today the $90-million-plus Boston Proper is growing 20% annually and has no debt. Use caution when purchasing from BP. Get the best deals on Boston Proper Clothing for Women when you shop the largest online selection at eBay.com. If you change your mind about choices you've previously made, contact Customer Service or make changes online. Boston Proper in Southlake TX . Boston Proper Return Policy The Proper Guarantee. When you register, there is a checkbox for you to select if you DO NOT wish to be contacted by Boston Proper via email. If you have any questions about your order, please contact our customer service representatives. Merchandise deemed defective by Boston Proper may also be returned within 45 days. If selected, we will not send you any promotional messages. Whether you're shopping for an effortless weekend look, a smart suit for the office or wrinkle-resistant travel wear, you'll find eye-catching style at prices that fit your budget. You can exchange or return an item for a refund within 30 days of purchase. Rest assured, the cookies we use do not store personally identifiable information. For over 25 years, Boston Proper has remained committed to and inspired by the women that we dress… women who are fearlessly feminine, enviably chic and who possess … Gift cards, e-gift cards and gift boxes may not be returned or exchanged. 5,930 talking about this. The information we retrieve assists us with tracking your order, improving our site design, products, services, contests and promotions and overall shopping experience. You definitely learn a lot from working there, there is a ton of opportunity for new processes and systems. We want you to love everything you buy from us. Not all items that sell out will be re- stocked. Returns made with the original receipt will be refunded in the original tender. ALASKA/HAWAII/PUERTO RICO/APO/FPO/DPO MILITARY ADDRESSES Please allow up to 21 business days from the day your package ships for delivery. Your BILLING address entered does not exactly match the BILLING address that your card company has on file. Boston Proper is a one-of-a-kind women’s clothing boutique that puts fashion, confidence, and ageless style at the forefront, creating uniqueness to make all your own for everyday...with distinctive, on-trend, and always affordable looks. Boston Proper has a consumer rating of 1.78 stars from 113 reviews indicating that most customers are generally dissatisfied with their purchases. Don't stress - if we get it wrong, exchanges are free and easy! Shop Now at Boston Proper with 3.0% Cash Back Boston Proper Travel 2012 Catalog. All items must have original tags in place and swimwear must also have hygienic liner intact. Merchandise indicating Final Sale during the purchase process, intimate apparel, and altered items are Final Sale and may not be returned or exchanged. Your billing address is the same address you have on file with your credit card company. You will not be charged for any backorders until the merchandise is shipped however, if using a debit card we recommend that you deduct the full amount of your order from your records today to ensure funds are available as your items become available. Boston Proper holds sales events mainly … Only use UPS! Rather than trying to call BostonProper.com we recommend you tell us what issue you are having and then possibly contact them via phone. It may be different than the one you submitted for email updates. Otherwise, a merchandise credit for the item's lowest selling price will be provided. Plus, every transaction that uses FitFinder helps us better predict more accurate sizing recommendations in the future! Kuli Love. If you’re unsatisfied with your unworn purchase, simply return it online or in-store for a refund. Shipping costs are non-refundable. However, due to the quick processing time in our distribution center, we are often unable to cancel or modify an order after it has been submitted. Please note: "Business day" refers to Monday through Friday, excluding holidays. Merchandise indicating Final Sale during the purchase process, intimate apparel, and altered items are Final Sale and may not be returned or exchanged. We accept the following forms of payment: Sorry, we do not accept checks, cash or money orders. Sign into "My Account" using your email address and password. If you have extreme delays in receiving your order, please reach out to us. Returned or exchanged merchandise must be in original and saleable condition and must be unworn, unwashed and unaltered. We want you to love everything you buy from us. Be sure to include the return packing slip in your package and affix the shipping label securely to your package. Some restrictions may apply.Items on backorder cannot be expedited; but they are shipping separately free of charge.Your order must be received and processed by 2PM EST for expedited delivery, Monday-Friday. Sorry, shipping fees are non-refundable. Additional shipping fees may apply to Puerto Rico and APO/FPO/DPO military addresses. It may take up to 6 to 8 weeks to process your "do not mail" request because mailings are planned long in advance. STANDARD DELIVERY will arrive in 3-7 business days for in-stock items and is available for all continental U.S. addresses including P.O. When shopping bostonproper.com, we recommend you use a cookie-enabled browser in order to avoid having to constantly re-enter information. Regular shipping fees apply. Your card may have declined for one of the following reasons: Please contact your card company to release any pending holds from Boston Proper if you received an ERROR response that matches any of the reasons above. Your credit card will be authorized for the entire amount of the order at the time of purchase. Boxes. Poor quality. Next, click on "Account Profile." Merchandise deemed defective by Boston Proper (after reviewing with the customer) may also be returned within 45 days. For immediate assistance, please use these helpful online links: Please also feel free to email us at customerservice@bostonproper.com. Tried calling BostonProper.com Customer Support Number 800-637-0152. If you ask us to remove you from marketing lists, we will maintain you on a "do not contact" list to ensure that we continue to honor your request. Shipping fees are non-refundable. Thank you for your order! On top of understanding its brand, Boston Proper uses five words to describe and lead all of its production and creative endeavors to ensure its product selection matches that specific target audience: daring, distinctive, sophisticated, self-assured, and sensuous. I had a return for Boston Proper. Boxes, APO/FPO/DPO military addresses, and other areas that our designated shipping carriers cannot reach. We are working hard to get your packages out as soon as possible. Opening hours and more information Store hours, phone number, and more info. View more cities Nearest shops Boston Proper in Jacksonville FL and surroundings (1) Boston Proper . Day had advised Boston Proper on the need to lower its cost per order. If you purchase online, we will continue to confirm your order and shipment status via email, postal address or telephone. How can I get in touch with Boston Proper? In 2006 the cost per order was $0.78, $0.20 lower than it had been in 2004. Items originally purchased as Final Sale are not available for further price adjustments. If you are logged into our website, you are able to save items in your cart. ... Boston Proper The Proper Pant Collection 2011 Catalog. WANT TO MAKE AN EXCHANGE FOR A DIFFERENT ITEM ALTOGETHER? Click here to see the rest of Boston Proper's return policy. Boston Proper, a wholly owned subsidiary of Chico’s FAS, is based in Boca Raton, Florida. Though Chico's closed all of Boston Proper's 20 stores, from Las Vegas to Miami, it doesn't mean the brand won't open stores again one day. Chico's acquired Boston Proper in 2011 as an online and catalog-only brand, then launched the brand's first boutiques in 2013, with plans to eventually open hundreds of stores around the country. Items that are listed as Final Sale are not eligible for returns. by Katie Richards. To enhance your shopping experience we use cookies, which are small data files that we store on your computer's hard drive. If the price of an item you purchased is marked down within 10 days of original purchase, a one-time price adjustment may be made by contacting Customer Service at 1-800-243-4300. We do strongly recommend creating an account online to enjoy all the great benefits, but we welcome guest shopping. Please double check your records. Someone will get back to you at our earliest convenience. Paperback. E-mail:kherrada@aol.com. Online returns are easy! Phone number, Account ID, Home address, First name, Email. Boston Proper wants you to be happy so they offer an incredible 60-day return policy. Boston Proper. As of January 2012, the mail order form has been removed from our catalog. For returns, a $4.95 return postage charge will be deducted from your refund. Unfortunately, we cannot honor free exchanges from Puerto Rico, Hawaii and Alaska but will gladly accept them with customer-paid return shipping fees. Merchandise purchased through our catalog or website may be returned via mail. For returns, a $4.95 return postage charge will be deducted from your refund. Exchanged merchandise must be unworn, unwashed and unaltered. How long can I return my Boston Proper items? To begin your online return or exchange, CLICK HERE, or log in to your account and click on “My Orders.”. Boston Proper Return Policy. 879 Pine St. Monterey, CA 93940. Boston Proper is changing its name for the second time in nearly 15 years — this time to "Beyond Proper by Boston Proper," according to a company press release. If you did not receive an email confirmation of your order please call or email us at customerservice@bostonproper.com. A Boston Proper catalogue goes out about every three weeks, and 65% of that book is new. Changes to your order cannot be made once your order is In Progress. You can either enter the item number from your catalog into the search box at the top-right of the screen or click on the "Search" link to find products by keyword, color or size. Please contact Customer Service for assistance. All items must have original tags in place and swimwear must also have the hygienic liner intact. Next Day requested on Fridays is not available for Saturday arrival. To redeem online, please have your Gift Card available, as you will need to input the card number and pin during the checkout process. Please provide your exact name and postal or email address so that we may identify you accurately. If you are not completely satisfied with your purchase, please return it to us within 45 days for an exchange or refund. Shop Boston Proper on sale at Tradesy. Can I get a free exchange on a Boston Proper order? Boston Proper Summer Catalog. Your shipping address to which you would like the order shipped. Have additional questions about our sizing? Backordered items added to your shopping bag will ship as soon as they are available. Follow the steps online and print the shipping label and packing slip. Orders placed on weekends, holidays, and after 2PM EST will be processed and shipped on the next business day. Gift cards, e-gift cards and … Clearance Merchandise indicating Final Sale during the purchase process, intimate apparel and altered items are considered Final Sale and may not be returned or exchanged. Please contact us by phone or email and we will make every effort to assist you. If your order includes items that are backordered, the entire shipping & handling cost is charged on the first shipment. At this time we do not offer a merchant credit card. Taxes are based on the order's "ship to" address. Should you wish to return your Propper product, simply follow the procedure detailed below. Boston Rock Band New Era Snapback Unisex Adjustable Fitted Hats Visor Black. Returns Requirements and Policies. Free shipping on many items | Browse your favorite brands | affordable prices. Caridad Paez ***-***-****.********. Contact Boston Proper customer service. Please note that it is important to provide a phone number that is registered with your credit card issuer at the time you place your order so that we may reach you to discuss any problems with your order. TWO-DAY DELIVERY will arrive in 2 business days for in-stock items when placed by 2PM EST and is not available for international orders, P.O. Boston Proper review from Tampa, Florida with 29 Comments: My daugther purchased a sweater for me from Boston Proper for my birthday. We will contact you via email should a backordered item become unavailable. If you do not wish to be contacted via email, direct mail or telephone, please let us know your preferences. Two Day and Overnight delivery is not available for APO/FPO/DPO/P.O. We now offer to help you select the proper size! All credit cards must be USA-issued cards. We want you to love everything you buy from us. 60-Day Effortless Return Policy. Gift Cards are available for purchase online or by phone. If you have extreme delays in receiving your order, please reach out to us. Gift Cards may be redeemed online or by phone. Boxes, APO/FPO/DPO military addresses, and other areas that our designated shipping carriers cannot reach. While we make every effort to fulfill your order, occasionally certain items may be unavailable. Boston Proper. Boston Proper is a registered trademark of Boston Proper, LLC © 2021 All Rights Reserved.Terms & Conditions | Privacy Policy, All items will be placed in one premium branded gift box per order, Boston Proper Gift Cards and Merchandise Credits. We suggest that you contact a modeling agency if you want to pursue a modeling career. We are a specialty boutique and make limited quantities of our apparel and accessories. Boston Proper, which targets an affluent and active 35- to 55-year-old women's demographic - a market the company says is underserved - was not spared some fine-tuning and correcting of its own. The current address we have on file for you will automatically show up in Step 2 of the Checkout process. Click "My Account" to log in and you will see a link to receive a Password hint/reminder. Your order is in the process of being fulfilled and shipped, but has not yet received a tracking number.